Elisa Martin is a Technical Solutions Engineer with 5+ years of experience bridging engineering and business teams in adtech and SaaS environments. Strong background in web development and campaign integrations, with a track record of improving performance, reducing integration time, and enhancing client satisfaction. Interested in roles combining technical problem-solving, client strategy, and product impact.
Professional Experience Resume
Technical Account Manager,
RTB House
Feb 2025 – Current
· Oversee Technical Campaign Operations: Manage technical processes for launching, running, and optimizing advertising campaigns, including system integrations and issue resolution.
· Client Support & Collaboration: Provide technical support to clients via calls and emails, while collaborating with account managers to maintain high service standards.
· Campaign Performance & Optimization: Monitor campaign effectiveness, analyze results, and propose optimization strategies to enhance performance.
· Supervise the creation of advertising materials.
Technical Solutions Engineer,
Criteo
Jun 2021 - Jan 2025
· Worked on implementing improved Criteo solutions into client setups, enhancing their systems for better performance and efficiency.
· Bridged gaps between technical and business teams by sharing best practices and fostering collaboration, which helped optimize integration times, reduce cancellation rates, and improve client delivery.
· Provided technical consultancy to internal and external clients, addressing challenges and ensuring successful implementation of solutions.
· Contributed to the global knowledge base of the Technical Solutions team by sharing insights, tools, and best practices.
· Managed and developed internal projects as a consultant and Project Manager, focusing on streamlining technical integrations for standard and unique cases. Ensured an improved client onboarding experience by addressing challenges without allowing budget constraints to become a barrier.
Skills: Google Tag Manager · JavaScript · HTML · Customer Success · Analytical Skills · Technology Integration · SQL · Technical Support · Kibana · Jira · Account Management · AppsFlyer · Technical Documentation · Application Programming Interfaces (API) · Solution Implementation · Strategic Planning
Frontend Engineer,
Emerald Stay
Nov 2019 - Aug 2021
· Developed Emerald Stay website from plain Figma designs into a fully functional, responsive platform optimized for user experience, ensuring pixel-perfect implementation and seamless performance.
· Enhanced the website's accessibility, participated in creating multilingual support efforts, streamlined the translation process
· Developed robust API endpoints, enabling smooth data integration across systems.
· To ensure the site’s reliability and performance, conducted thorough end-to-end testing, identifying and resolving potential issues before deployment.
Skills: React.js · JavaScript · HTML · Node.js · Cypress · SQL · Application Programming Interfaces (API) · Cascading Style Sheets (CSS) · Handlebars.js · JSON · Web Development · Technical Documentation · storyblok · Git
Frontend Developer,
Aubay Spain (Project)
Jan 2021 - Jun 2021
· Focused on maintaining and optimizing legacy tools, ensuring consistent performance and user satisfaction for a platform with over 50,000 active users.
· Implemented improvements to existing codebases, resolved bugs, and enhanced efficiency.
Skills: Redux.js · React · JavaScript · HTML · Web Development · Cascading Style Sheets (CSS) · React.js · Git · Application Programming Interfaces (API)
Customer Experience Agent,
Airbnb
Apr 2018 - Jan 2019
Spanish & English Markets
De-escalation of issues, problem-solving, and documentation of feedback to dev teams
Skills: Customer Success · Analytical Skills · Account Management
Education and Certificates Resume
Full-stack Web Development & Computer Science,
Lambda School
Jan - July 2019
Lambda School is a 7-9 month Computer Science & Software Engineering Academy that provides an immersive (full-time, 40+ hours/week) hands-on curriculum in software development.
Managed remote international teams during project weeks, see some of the projects here.
Recently rebranded to Bloom Institute of Technology
Foundations of Project Management Certificate,
Google @ Coursera
Mar 2024
· Describe project management skills, roles, and responsibilities across a variety of industries
· Explain the project management life cycle and compare different program management methodologies
· Define organizational structure and organizational culture, and explain how they impact project management.